AODA/IASR Workplace Training
What is mandatory in Ontario for workplaces in regard to AODA Customer Service/IASR Training?
Our training is designed to help organizations meet the mandatory requirements of the Accessibility for Ontarians with Disabilities Act (AODA) in Ontario
AODA Customer Service/IASR Workplace Training
We are pleased to provide AODA Customer Service/IASR Training to organizations in Ontario. Our training is intended to assist businesses in creating a more accessible and inclusive workplace while also assisting them in complying with the legal requirements of Ontario's Accessibility for Ontarians with Disabilities Act (AODA).
"Empowering Abilities, Transforming Lives: Together, We Build a World Where Everyone Belongs."
Our AODA Customer Service/IASR Training program is extensive and covers all topics required by the AODA, including the employment standard, integrated accessibility standards, and customer service standards. Our training is offered in a variety of forms, including online and in-person training events, and is created to be accessible to all learners. To select a format that best suits your needs, get in touch with us right away.
Our AODA Customer Service/IASR Training program includes interactive modules, case studies, and scenarios that allow learners to apply their knowledge in a practical setting. Our most popular product is our Learning Management System (LMS) which Group Leaders can load learners directly into the system and manage everything from the backend, even having the ability to populate the learner’s “Certificate of Completion”. Our training is also regularly updated to ensure that it reflects the latest legislation and best practices.
We are aware that every organization has different training requirements, which is why we also provide AODA Customer Service/IASR Training programs that are specially created to address the demands of each organisation. We collaborate with our clients to comprehend their particular difficulties and create a training program that meets their needs.
We are dedicated to assisting organisations in achieving their accessibility objectives since effective AODA training is crucial to fostering an inclusive and accessible society. Our AODA training course is budget-friendly and effective, enabling businesses to adhere to legal requirements without going over their allocated spending limits. Read the AODA Act.
Find out more about our AODA Customer Service/IASR Training program. We can help your company in becoming more inclusive and accessible, and get compliant fast.
AODA Customer Service/IASR Workplace Training
Creating an Accessible Workplace: Tips for Staff Training
In today’s diverse and inclusive world, building an accessible workplace is not just a legal and ethical obligation—it is also a means to empower and engage employees of all abilities. Recognizing and addressing the unique needs of individuals with disabilities not only fosters a more inclusive work environment but also enhances productivity, creativity, and overall employee satisfaction. One crucial aspect of fostering accessibility within the workplace is providing comprehensive staff training. By equipping employees with the knowledge and skills to understand and support their colleagues with disabilities, organizations can take significant strides towards creating an inclusive and accessible workplace. In this list, we will explore essential tips on how to develop a more accessible workplace, with a particular focus on the importance of staff training. These tips will help your organization create an environment where all employees can thrive and contribute their diverse talents and abilities.
Here’s a list of tips on how to create a more accessible workplace, including the importance of staff training:
Promote disability awareness: Educate employees about different disabilities, including physical, sensory, and cognitive impairments. Offer workshops, seminars, or training sessions to foster understanding, empathy, and a respectful work environment.
Provide inclusive infrastructure: Ensure that the workplace is physically accessible to individuals with disabilities. Make sure doorways, hallways, restrooms, and common areas are wheelchair accessible. Install ramps, handrails, and elevators as needed. Designate accessible parking spaces close to the entrance.
Make digital content accessible: Ensure that all digital content, including websites, software, and documents, is accessible to people with disabilities. Follow web accessibility guidelines, such as WCAG 2.1, to ensure compatibility with assistive technologies like screen readers and magnifiers.
Offer assistive technologies: Provide assistive devices and technologies, such as screen readers, text-to-speech software, large-print displays, and adjustable workstations. Accommodating individual needs helps employees with disabilities perform their jobs effectively.
Flexible work arrangements: Implement flexible work options, such as telecommuting or flexible hours, to accommodate employees with disabilities. This can help them manage medical appointments, physical therapy, or other necessary activities while maintaining productivity.
Create an inclusive recruitment process: Review and modify recruitment procedures to ensure accessibility. Clearly communicate the company’s commitment to diversity and inclusion, and provide alternative application methods for candidates who may face barriers due to disabilities.
Provide reasonable accommodations: Develop a clear policy for requesting and providing reasonable accommodations. Make sure employees know how to request accommodations confidentially and provide timely responses to such requests.
Train staff on accessibility: Conduct regular training sessions for all employees, covering topics such as disability etiquette, accessible communication, and using assistive technologies. Training should also address unconscious biases and dispel myths and stereotypes about disabilities.
Foster a culture of inclusion: Encourage an inclusive work environment where employees feel comfortable disclosing their disabilities and asking for support. Promote a culture that values diversity and encourages all staff to contribute their unique perspectives and abilities.
Establish an accessibility committee: Form a committee or working group responsible for accessibility initiatives. Include representatives from different departments to address accessibility concerns, develop policies, and monitor progress. Encourage ongoing collaboration and feedback.
Conduct accessibility audits: Regularly evaluate the workplace’s accessibility through audits or assessments. Identify areas of improvement, prioritize actions, and track progress. Engage employees, including those with disabilities, in the evaluation process.
Seek external expertise: Consider engaging accessibility consultants or experts to conduct assessments, provide training, and offer guidance on improving accessibility in the workplace. Their specialized knowledge can help identify and address accessibility gaps effectively.
Remember, creating an accessible workplace is an ongoing process that requires continuous improvement and adaptability. By implementing these tips and prioritizing staff training, you can foster an inclusive environment where all employees can thrive.
What training is mandatory in Ontario?
The Accessibility for Ontarians with Disabilities Act (AODA) is a law that aims to create a barrier-free Ontario for individuals with disabilities. To achieve this