What topics are covered in AODA training?

Accessibility for Ontarians with Disabilities Act (AODA) training is mandatory for all employees who interact with customers or the public on behalf of an organization. All personnel who contact with clients or the general public on behalf of an organisation must complete AODA training. The course is made to give people the skills and information […]

What training is mandatory in Ontario?

The Accessibility for Ontarians with Disabilities Act (AODA) is a law that aims to create a barrier-free Ontario for individuals with disabilities. To achieve this goal, AODA requires organizations to provide accessibility training to their employees. AODA mandates two types of training for Ontario workplaces: General AODA training  The AODA and its rules must be […]

Who is required to take training under the AODA customer service standard?

All organisations in Ontario with one or more workers are required by the Accessibility for Ontarians with Disabilities Act (AODA) Customer Service Standard to train their personnel on how to engage with people with disabilities in an accessible and polite manner. Organisations in the public and commercial sectors, as well as all tiers of government, […]

Who needs to take AODA training?

The Accessibility for Ontarians with Disabilities Act (AODA) was enacted in 2005 to improve the accessibility and inclusivity of all aspects of society for people with disabilities. One of the requirements of this legislation is that all organizations must provide AODA training to their employees. But who exactly needs to take this training? In short, […]

Why is AODA training important?

To make Ontario more accessible for people with impairments, the Accessibility for Ontarians with impairments Act (AODA) was passed in 2005. Organisations must give their staff AODA training as one of the main AODA obligations. How does AODA training help employees with disabilities, and why is it important? Any organisation that wants to promote an […]